Crane Lake Retreat

The rent is the amount advertised. In a few cases, HST must be added but not very many. There will be a 4% administration charge added to the rent. The security deposit is 50% of the rent not exceeding $1000, paid by certified cheque or money order. This is due 2 weeks before the start of your holiday. This deposit will not be cashed and will be returned to you as soon as all bills are settled – normally within a month after your rental period ends. The security deposit will be used to pay any additional bills incurred during your cottage stay, eg., long distance phone; or to offset repair of extraordinary damage, eg., a broken window. If the cottage is not left as found, extra cleaning will be debited against your Security Deposit. Any bills will be fully revealed and discussed with you before anything is debited. In addition, any bills not covered by the security deposit will be billed to you. The reservation deposit is 30% of the rent and has to be received within a week of making your reservation to ensure the cottage is held for you. Payment for the rent may be made by cheque or money order payable to Windrovers Cottage Rentals; or by Mastercard or Visa. All payments shall be made in Canadian funds. Service charges levied by the bank due to insufficient funds or payments not cleared will be billed to you.

Cancellations
Any cancellation must be clearly communicated to and confirmed by Debbie at Windrovers as soon as possible. We can then try our best to re-rent the cottage for that period. If you cancel 45 days or more before the rental period, we will refund you in full, less the 15% booking charge. If you cancel less than 45 days before, and we cannot re-rent the cottage for the reserved period, we will have to keep any amounts paid. If part of the period is re-rented, you will get that part of amounts paid returned minus the booking charge. Two weeks in advance, the whole amount paid is forfeited.